Returns & Exchanges
At OffGrid Living, we want you to be fully satisfied with your sustainable fashion choices. If your items aren't a perfect fit for your lifestyle, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all eco-friendly tags attached to ensure the garments remain in pristine condition.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized courier location; we recommend keeping your tracking number for reference.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing