Frequently Asked Questions
Everything you need to know about our sustainable outdoor apparel.
What materials are used in OffGrid Living apparel?
We prioritize durability and sustainability by using organic cotton, recycled polyester, and ethically sourced merino wool designed to withstand rugged environments.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Expedited options are available at checkout if you need your gear sooner for your next adventure.
What is your return policy for worn items?
We offer a 30-day return window for items in original condition. If your gear fails due to a manufacturing defect during your outdoor activities, please contact our warranty team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
How should I care for my technical fabrics?
To maintain water resistance and fabric integrity, we recommend washing in cold water on a gentle cycle and hang drying. Avoid bleach and fabric softeners.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with Fair Trade Certified factories that ensure safe working conditions and fair wages for all garment workers.